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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Shirley

Laura Shirley

February 25, 2026

5  out of  5
rating by Laura Shirley
"Thank you , Jamie Starkey for finding coverage for my new vehicle. You made the entire process quick, smooth, and stress free. Your professionalism, patience, and willingness to go the extra mile truly stood out. “ Thank you for returning my call with a great rate better than my last company” I appreciate your help more than you know and highly recommend your service to anyone needing reliable coverage."
We responded:
"Thank you Laura for the great review! We are excited to have you as a client!"
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Deidre Nolen

February 24, 2026

5  out of  5
rating by Deidre Nolen
"Great experience and customer service. Jamie always gives great customer service when I call."
We responded:
"Thank you for the 5 star review!"
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Marlon Johnson

February 12, 2026

5  out of  5
rating by Marlon Johnson
"Very helpful and friendly"
We responded:
"Thank you Marlon! We appreciate your business!"
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Ryan Tucker

February 11, 2026

5  out of  5
rating by Ryan Tucker
"Incredible experience switching to State Farm. I didn’t think I would ever switch back to a “Big Name” insurance company due to rates. But, I was helping a family member with their insurance and Jamie Starkey at Michelle’s office nicely asked if she could run my personal house and cars. She was so nice and confident that she could save me money, I decided to give her permission. Jamie was very on top of my file, followed up every day, tweaked my file over and over, and wound up placing more comprehensive policies, better coverage, and with a HUGE savings. I have 5 kids, so I have lots of insurance….a house plus 8 cars turned into over 15k savings in a one year period. I was completely blown away by the savings, but on top of that, I was more than blown away by the customer service and care that Jamie provided. She is incredible at follow up, listens to and works through your questions and request, and is as pleasant of a person on the phone as you could ever ask for. I would have been tempted to switch to their agency if money was even just to have Jamie overseeing my file. I have already recommended her to other family members. Thank you, Jamie, for just asking for a shot at my business. It was more than worth it and enjoyable at the same time."
We responded:
"Ryan thank you for the 5 star review! I agree, Jamie is amazing!"
Profile photo of Mohammad Almahmoud

Mohammad Almahmoud

February 2, 2026

5  out of  5
rating by Mohammad Almahmoud
"Michelle Goodson Great communication and good service I recommend it"
We responded:
"Thank you Mohammad! We appreciate you!"
Profile photo of Danielle Rogers-Leverson

Danielle Rogers-Leverson

February 2, 2026

5  out of  5
rating by Danielle Rogers-Leverson
"I have been with this agency company for a while. Communication is top tier. They provide very fast and prompt responses . They are also professional and always reaching out quickly. Highly recommend!!"
We responded:
"Thank you Danielle! "
Profile photo of Dean Martin

Dean Martin

January 30, 2026

5  out of  5
rating by Dean Martin
"Michele was such a great help today I've been struggle with my auto pay and app and she took care of it and made it so unstressfull took alot of pressure off at this stressful time with the weather and such"
We responded:
"Thank you Dean for the 5 star review! "
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Rita McConnico

January 24, 2026

5  out of  5
rating by Rita McConnico
"Very understanding. Great customer service. Very prompt to our needs. Overall great experience"
We responded:
"Thanks Rita for the 5 star review!"
Profile photo of Marcus Jones

Marcus Jones

January 24, 2026

5  out of  5
rating by Marcus Jones
"Michele Agnew Is extremely knowledgeable about any insurance questions that I may have…and lately I have had many questions. Michele has been the go too. Thank you."
We responded:
"Thank you Marcus We are happy to help!"
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Michael Purvis

January 23, 2026

5  out of  5
rating by Michael Purvis
"attention to detail...communication...#1 customer...awesome!"
We responded:
"Thank you Michael! You are appreciated!"
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Cleophus Montgomery

January 23, 2026

5  out of  5
rating by Cleophus Montgomery
"M Michelle Goodson, was courteous, polite, and professional."
We responded:
"Thank you for your 5 star review We appreciate you!"
Profile photo of Tony Curtis

Tony Curtis

January 22, 2026

5  out of  5
rating by Tony Curtis
"Michelle Goodson helped me through the process and saved me a bunch of money. Great service and very helpful"
We responded:
"Thank you Tony for your 5 star review! "
Profile photo of Anthony Jamias

Anthony Jamias

January 20, 2026

5  out of  5
rating by Anthony Jamias
"Michelle Goodson did an awesome job of walking me through my auto and home insurance and made sure I have enough coverage for both policies."
We responded:
"Thank you Anthony we are glad to have you as a client!"
Profile photo of William Williams

William Williams

January 19, 2026

5  out of  5
rating by William Williams
"Michele and Jamie go above and beyond as always, I’ve been with them for over 30 years and I’ve never been disappointed.."
We responded:
"William I am so happy to hear this. Thank you for your trust and business "
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Patti Walsh

January 16, 2026

5  out of  5
rating by Patti Walsh
"Jamie took amazing care, and showed professionalism, in providing us new auto quotes and executing the policies."
We responded:
"Thank you Patti for the 5 star review!"
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Jane Bush

January 9, 2026

5  out of  5
rating by Jane Bush
"Employee was very helpful and answered all our questions"
We responded:
"We are so happy to have you as a client . Thank you for the review "
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David Perry

January 9, 2026

5  out of  5
rating by David Perry
"Great Agent and Office"
We responded:
"Thank you David! We appreciate and are here for you "
Profile photo of Carolyn Williams

Carolyn Williams

November 19, 2025

5  out of  5
rating by Carolyn Williams
"The agent, Justin was very helpful and patient with me, as well knowledgeable of products. Greatly appreciate his patience."
We responded:
"Thank you Carolyn! We are happy to have you as a client!"
Profile photo of Cindy Hassler

Cindy Hassler

November 4, 2025

5  out of  5
rating by Cindy Hassler
"Jamie was helpful and very efficient in quoting and writing our insurance needs. She was friendly and delivered information quickly and answered all questions. It is refreshing to meet folks good at what they do and care about their customers. I recommend calling Michele Agnew for insurance needs."
We responded:
"Thank you Cindy. We are happy to have you as a customer "
Profile photo of Robert Ralston

Robert Ralston

October 24, 2025

5  out of  5
rating by Robert Ralston
"I like dealing with these people it's almost like having a family they'll talk to you and help you out whenever you need it."
We responded:
"Thank you for your 5 star review!"
Profile photo of james repult

james repult

October 21, 2025

1  out of  5
rating by james repult
"These people are crooks, PERIOD! I had a bundled auto and home policy through them and just because I wouldn't be in their drive safe and save program, (which is a complete SCAM anyways! Just like most big insurance gimmicks are) so they went and more than DOUBLED my premium! They offered a small refund on the home policy once everything was terminated by me, but they insured me from September 17 the due date until October 10th when I canceled my policy, but offered ZERO premium adjustment refund for the auto. Even though I paid for a whole month but was only receiving coverage for THREE weeks! And then the agent I talked to had the nerve to almost suggest that I OWED THEM for 10 days coverage. COMPLETELY INSANE!!!!!! I suggest calling Shaq or any other insurance carrier under the sun and avoiding this Agency and avoiding State Farm altogether! Unless you just like and enjoy throwing your hard earned money away for coverage that you're not even receiving. This is without a doubt the worst I've ever been done in the history of purchasing insurance and I'm 49 years old and have been driving a car insured since I was 15 years old. What else can you expect though when you're dealing with a bunch of complete CROOKS! as in State Farm and Michelle Agnew insurance. The absolute WORST experience I've ever had! And it's not even close."
We responded:
"I am truly sorry you feel this way . I will look into this for you and get back with you."
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Benita Hardmon

October 15, 2025

5  out of  5
rating by Benita Hardmon
"Justin did an amazing job at helping me get insured! He was patient and very knowledgeable about services offered!"
We responded:
"Thank you Benita!"
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S. queen

October 15, 2025

5  out of  5
rating by S. queen
"Easy to do business with. Prompt. Professional. I would highly recommend this State Farm office."
We responded:
"Thank you so much 4 the 5 star review!"
Profile photo of David Buckley

David Buckley

October 10, 2025

5  out of  5
rating by David Buckley
"Jamie handled all of my questions and concerns with a great attitude and understanding of what I need. She promised to get back to me with the resolutions I needed, and she did! Thanks for the great customer service and support!"
We responded:
"Thanks David for the 5 star review!"
Profile photo of Juan Carlos Salazar

Juan Carlos Salazar

October 8, 2025

5  out of  5
rating by Juan Carlos Salazar
"Jamie and James have always done a fantastic job for me!!! They truly care about their customers. Would recommend to everybody."
We responded:
"Thanks Juan we are delighted to have you as a customer l"