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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Parrish

August 7, 2025

5  out of  5
rating by Stephen Parrish
"Joanna Nix went above, and beyond to resolve a complicated renters insurance issue. Highly recommended agency."
We responded:
"Thank you Stephen! I am happy to hear you had a great experience!"
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Jolie Clements

August 5, 2025

5  out of  5
rating by Jolie Clements
"Ms Joanna Nix was kind, patient, and helpful! Speaking with her was pleasant, and her communication was great throughout the whole experience."
We responded:
"Thank you Jolie! We appreciate your business "
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Gary Smith

August 1, 2025

2  out of  5
rating by Gary Smith
"Keep getting spam emails with rates twice as high as I pay now , why embarrass your Business with advertising such high rates ."
We responded:
"Gary thanks for letting me know about the spam emails."
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Mary Smith

August 1, 2025

5  out of  5
rating by Mary Smith
"Pleasant experience with Jamie getting Notary Bonds for 3 people."
We responded:
"Thank you for your 5 star review!"
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Jessica Andre'

July 31, 2025

5  out of  5
rating by Jessica Andre'
"Michele Agnew’s office is amazing! Jamie S. goes above and beyond to make sure her clients feel comfortable and trust her! I 10000% recommend Michele Agnew as the best State Farm Insurance Agent!"
We responded:
"Thank you Jessica. We are happy to have you as a client."
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Phil Petite

July 31, 2025

5  out of  5
rating by Phil Petite
"Jamie has been my rep for several of my properties this year, and she has been one of the best people that I’ve been able to work with in my 12 years so far of real estate experience! She is always available, replies quickly, has a wealth of knowledge and is just a great person overall to work with :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anna Petrie

July 30, 2025

5  out of  5
rating by Anna Petrie
"Joanna was so helpful in getting me and my husband the best rate for our insurance, and helping us understand exactly what we needed! We would absolutely recommend her to anyone that asked!"
We responded:
"Thank you Anna! We appreciate you!"
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Kasey Rosenberger

July 30, 2025

5  out of  5
rating by Kasey Rosenberger
"I was able to work with Joanna Nix, and she is amazing! She was very helpful and answered all of my questions, while walking me through the process completely."
We responded:
"Thank you Kasey!"
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Lakarsha Williams

July 28, 2025

5  out of  5
rating by Lakarsha Williams
"You can tell Joanna with State Farm was happy to be at work! She was a nice lady and very helpful! As soon as I did my quote online, she called me with the quickness lol. She got me setup and ready to go. Thank you so much!"
We responded:
"Thank you Lakarsha! We look forward to handling your Insurance needs."
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Danielle Byrd

July 17, 2025

5  out of  5
rating by Danielle Byrd
"We have been working with Joanna Nix for years and couldn’t ask for a better person to help us out!! She is quick, knowledgeable, funny, personable and all around knows what she is doing! We are so grateful for her!"
We responded:
"Thank you Danielle."
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Kizzy Barbee

July 16, 2025

5  out of  5
rating by Kizzy Barbee
"Michelle & Jamie take excellent care of all my insurance needs. I have been with this State Farm agency for 25 years & they have given me nothing but 25 years of personalized customer service by a group that truly cares about my family. Which to me, is priceless!"
We responded:
"Thank you, Kizzy for your kind words. It’s been a pleasure taking care of you and your family all of these years. "
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Andre K Davis

July 9, 2025

5  out of  5
rating by Andre K Davis
"Jamie did an exceptional job assisting me with questions I had, in which she answered."
We responded:
"Thank you Andre! You are appreciated!"
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Crystal Wilkes

July 8, 2025

5  out of  5
rating by Crystal Wilkes
"I love my State Farm office. Jamie helped me this last time I had a question and got back to me in a timely manner. Helper figure out what I needed and how to help my small business."
We responded:
"Thank you Crystal! We appreciate you!"
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Santia McCraw

July 8, 2025

5  out of  5
rating by Santia McCraw
"I had to switch my policies over to this Statefarm agency because my previous one was not communicating or doing right by me. But one thing I can tell you is Michelle is truly amazing she called me personally once she received my policy and that felt truly special. I also want to highly rave about Joanna Nix at this office she has been my Go-To since switching over she got everything fixed for me and assured me she had my back and I would never feel neglected or not heard when it comes down to anything I need! I HIGHLY RECOMMEND this agency!!!!"
We responded:
"Thank you Santia. We are happy to have you as a customer. "
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G S

June 5, 2025

5  out of  5
rating by G S
"I got a new car yesterday afternoon. I called my agent's office this morning and got a chance to speak with James. He took care of my insurance updates promptly and emailed me an updated temporary insurance card along with the rest of the necessary paperwork. Thank you James !"
We responded:
"Thank you for the 5 star review! We appreciate your business!"
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Alicia

June 4, 2025

5  out of  5
rating by Alicia
"Joanna Nix is a delightful and knowledgeable person that helped me with obtaining renter's insurance. Joanna took the time to explain every question I had for her. I greatly appreciate your time Joanna."
We responded:
"Thanks Alicia! We appreciate you!"
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Jose Salas

June 4, 2025

5  out of  5
rating by Jose Salas
"Joanna Nix at State Farm. Was amazing! She followed up after several months and reached out just like she promised to helped me to get back to State Farm and take care of both my home and auto insurance - and she delivery with outstanding professionalism. Joanna is not only highly knowledgeable in insurance, but also treats clients with care, respect and genuine dedication. She made the entire process smooth, clear and trustworthy. Thank you, Joanna!"
We responded:
"Thanks Jose! That is wonderful "
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Kaitlyn Notto

May 30, 2025

5  out of  5
rating by Kaitlyn Notto
"Jamie is great! Very responsive!"
We responded:
"Thanks Kaitlyn. We appreciate you!"
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Shawn Green

May 28, 2025

5  out of  5
rating by Shawn Green
"Excellent customer service from Joanna Nix! She went above and beyond for me /my company. I highly recommend🙂"
We responded:
"Thank You Shawn for the review!"
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Alaina Joyner

May 28, 2025

5  out of  5
rating by Alaina Joyner
"Joanna Nix was super helpful, kind and made my day! Michele Agnew and her staff are always the best!"
We responded:
"Thanks Alaina!"
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trade autos

May 27, 2025

5  out of  5
rating by trade autos
"Jamie @ Michele Agnew is top notch , Her customer service is Phenomenal As she identified and handled my needs"
We responded:
"Thanks for the 5 star review "
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Eboni Crosby

May 14, 2025

5  out of  5
rating by Eboni Crosby
"Very detailed on coverage. Answered all the questions I needed to know."
We responded:
"Thank You Eboni for your kind review!"
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Jessica McKee

May 12, 2025

5  out of  5
rating by Jessica McKee
"Joanna has been such a joy to work with! She made sure everything was correct and continued to check in with me to make sure the move was successful! Customer service is top tier!"
We responded:
"Thank you Jessica this is wonderful to hear. "
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Theresa Jones

May 1, 2025

5  out of  5
rating by Theresa Jones
"Joanna @ Michele's office is amazing! So helpful and knowledgeable! Highly recommend for all of your insurance needs!"
We responded:
"Thank you Theresa that is wonderful to hear!"
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Seyha Chanthabandith

April 29, 2025

5  out of  5
rating by Seyha Chanthabandith
"I have been with Statefarm for many years and have been completely satisfied with the service that Michelle Agnew's team has provided. Joanna Nix is amazing and always super helpful with any questions or updates that I have. She is personable and professional and will take care of all your needs. I highly recommend this agency!"
We responded:
"Thanks Seyha!"