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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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G S

June 5, 2025

5  out of  5
rating by G S
"I got a new car yesterday afternoon. I called my agent's office this morning and got a chance to speak with James. He took care of my insurance updates promptly and emailed me an updated temporary insurance card along with the rest of the necessary paperwork. Thank you James !"
We responded:
"Thank you for the 5 star review! We appreciate your business!"
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Alicia

June 4, 2025

5  out of  5
rating by Alicia
"Joanna Nix is a delightful and knowledgeable person that helped me with obtaining renter's insurance. Joanna took the time to explain every question I had for her. I greatly appreciate your time Joanna."
We responded:
"Thanks Alicia! We appreciate you!"
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Jose Salas

June 4, 2025

5  out of  5
rating by Jose Salas
"Joanna Nix at State Farm. Was amazing! She followed up after several months and reached out just like she promised to helped me to get back to State Farm and take care of both my home and auto insurance - and she delivery with outstanding professionalism. Joanna is not only highly knowledgeable in insurance, but also treats clients with care, respect and genuine dedication. She made the entire process smooth, clear and trustworthy. Thank you, Joanna!"
We responded:
"Thanks Jose! That is wonderful "
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Kaitlyn Notto

May 30, 2025

5  out of  5
rating by Kaitlyn Notto
"Jamie is great! Very responsive!"
We responded:
"Thanks Kaitlyn. We appreciate you!"
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Shawn Green

May 28, 2025

5  out of  5
rating by Shawn Green
"Excellent customer service from Joanna Nix! She went above and beyond for me /my company. I highly recommend🙂"
We responded:
"Thank You Shawn for the review!"
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Alaina Joyner

May 28, 2025

5  out of  5
rating by Alaina Joyner
"Joanna Nix was super helpful, kind and made my day! Michele Agnew and her staff are always the best!"
We responded:
"Thanks Alaina!"
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trade autos

May 27, 2025

5  out of  5
rating by trade autos
"Jamie @ Michele Agnew is top notch , Her customer service is Phenomenal As she identified and handled my needs"
We responded:
"Thanks for the 5 star review "
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Eboni Crosby

May 14, 2025

5  out of  5
rating by Eboni Crosby
"Very detailed on coverage. Answered all the questions I needed to know."
We responded:
"Thank You Eboni for your kind review!"
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Jessica McKee

May 12, 2025

5  out of  5
rating by Jessica McKee
"Joanna has been such a joy to work with! She made sure everything was correct and continued to check in with me to make sure the move was successful! Customer service is top tier!"
We responded:
"Thank you Jessica this is wonderful to hear. "
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Theresa Jones

May 1, 2025

5  out of  5
rating by Theresa Jones
"Joanna @ Michele's office is amazing! So helpful and knowledgeable! Highly recommend for all of your insurance needs!"
We responded:
"Thank you Theresa that is wonderful to hear!"
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Seyha Chanthabandith

April 29, 2025

5  out of  5
rating by Seyha Chanthabandith
"I have been with Statefarm for many years and have been completely satisfied with the service that Michelle Agnew's team has provided. Joanna Nix is amazing and always super helpful with any questions or updates that I have. She is personable and professional and will take care of all your needs. I highly recommend this agency!"
We responded:
"Thanks Seyha!"
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Eerial Powell

April 15, 2025

5  out of  5
rating by Eerial Powell
"Jamie was so helpful and assisted me with everything I needed!! I saved over $200 by switching to state farm !!!"
We responded:
"Thank you Eerial!"
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Eddy Hatcher

April 15, 2025

5  out of  5
rating by Eddy Hatcher
"Joanna was great. She took care of everything quickly and easily. Plus she made me laugh -- great customer service."
We responded:
"Thanks Eddy!"
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youridoljesss

April 10, 2025

5  out of  5
rating by youridoljesss
"Joanna Nix was absolutely incredible! As someone who’s new to the world of insurance and car ownership, I had a lot of questions—and she took the time to explain everything clearly and thoroughly. She was so helpful, patient, and kind. I truly appreciate her support!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Taniko Woodard

April 10, 2025

5  out of  5
rating by Taniko Woodard
"Great job 👏"
We responded:
"Thank you Taniko!"
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It’s Darius

April 9, 2025

5  out of  5
rating by It’s Darius
"Joanna Nix was a great help! She helped me switch everything over to State Farm and made sure everything went as smooth as possible. She went above and beyond. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dee vett Spence Rutherford

April 4, 2025

5  out of  5
rating by Dee vett Spence Rutherford
"I love our agent, Jamie Starkey. She was very helpful in our transition from Tennessee to Mississippi also our new purchase. She stayed calm when I wasn't. She followed up with me on what was happening. Help us save some money. Thank you. God Bless her."
We responded:
"Thank you Dee for the 5 star review! We appreciate your business!"
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Nick Hazlerig

March 18, 2025

5  out of  5
rating by Nick Hazlerig
"State Farm is the Best! I especially appreciate my agent ,Jamie Starkey! She is professionally courteous and very considerate with time responses to emails. She is definitely very knowledgeable in her field and has helped me on several occasions getting my stuff insured! I highly recommend State Farm for your insurance needs and if you're local to Bartlett please give Jamie Starky a call."
We responded:
"Thank you Nick! We appreciate your business "
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Ashley Gartrell

March 11, 2025

5  out of  5
rating by Ashley Gartrell
"I am shopping around for car insurance quotes and Jamie has been wonderful to work with!"
We responded:
"Thank you Ashley!"
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Darrell Uselton

March 1, 2025

5  out of  5
rating by Darrell Uselton
"Jamie Starkey at Statefarm, Bartlett, TN is knowledgeable, professional and has always provided me with excellent service. She is courteous and accommodating to everyone. She's great!"
We responded:
"We are so happy to hear this! Thanks Darrell!"
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Jewell Dennis

February 27, 2025

5  out of  5
rating by Jewell Dennis
"Joanna N. Was such an AMAZING help since I started my State Farm journey from switching over from my old insurance company. She kept it real with me on Everything I asked and it made me feel very secure to know I have the right agent for all my insurance needs! I’ll be back for my home owners insurance and Joanna will definitely be invited to the housewarming. Thanks again chick!"
We responded:
"Thank you Jewell! We appreciate you. "
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April Walls

February 20, 2025

5  out of  5
rating by April Walls
"JoAnn N. is an amazing insurance agent! She took the time to thoroughly go over my options and found a policy that was both affordable and exactly what I needed. She’s not only knowledgeable and professional but also friendly, funny, and down-to-earth, making the whole process smooth and stress-free. If you’re looking for someone who truly cares about getting you the best coverage, I highly recommend JoAnn!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Liliana Castelan

February 5, 2025

5  out of  5
rating by Liliana Castelan
"Jamie Starkey has been great to work with in the office. I appreciate her being very dedicated oriented and helping with all our needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shiree Conner

January 30, 2025

5  out of  5
rating by Shiree Conner
"I’ve been with State Farm for years and recently switched to Michele Agnew’s office. I’m so glad we did. Whenever I call everyone I have spoken to has been able to answer my questions or help me with whatever I need, unlike the previous office. Could not recommend this office more."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kim Maronde

January 30, 2025

5  out of  5
rating by Kim Maronde
"My agent is Joanna Nix. She was absolutely amazing. She took the time to get to know me personally and provide quality, personalized service. Highly recommend!"
We responded:
"Thanks Kim!"