Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Josh West

Josh West

June 4, 2026

5  out of  5
rating by Josh West
"Jean, NOT JAKE, helped me save money on my car and home insurance with a smile and a laugh as I asked crazy questions and had her change every percentage on my insurance policies. She goes the extra mile to help you save money, and like a good neighbor she let me in early to help me out!"
We responded:
"We appreciate your review, Josh. We are so happy that you had such a wonderful experience with State Farm Agent Michele Agnew’s Team here in Bartlett ! "
Profile photo of Julia Kemker

Julia Kemker

June 2, 2026

5  out of  5
rating by Julia Kemker
"I met with Sherise Byrd today, at Michele Agnew’s office, to get some clarification on some points of my insurance and to get a printed copy of my insurance card. Ms. Byrd is knowledgeable and friendly, and was able to answer all of my questions on the first visit!"
We responded:
"Thank you Julia!"
Profile photo of Destanee Becton

Destanee Becton

May 20, 2026

5  out of  5
rating by Destanee Becton
"Sherise was very attentive she explained everything to me step by step also offer me programs that can help discount my coverage. The customer experience was top tier. If you are looking for assistance with any kind of coverage I would advise Sherise at the Michelle Agnew branch"
We responded:
"Thank you Destanee for your kind review!"
Profile photo of B LT

B LT

May 1, 2026

5  out of  5
rating by B LT
"Family oriented company. Great Manager and staff 👏 👍"
We responded:
"We appreciate you! Thank you!"
Profile photo of Jay

Jay

May 1, 2026

5  out of  5
rating by Jay
"Ms.Jean was very kind with helping me out and I loved how she made everything easy to understand for me."
We responded:
"Thank you Jay! We appreciate your business."
Profile photo of Tam McMalone

Tam McMalone

April 30, 2026

5  out of  5
rating by Tam McMalone
"One of the best. If you need insurance this is the place to go or call. The team is very friendly and knowledgeable. Michelle and Jean thank you for being an amazing!"
We responded:
"Thank you Tam we appreciate you!"
Profile photo of Kris lean

Kris lean

April 28, 2026

5  out of  5
rating by Kris lean
"Sherise was very helpful and got my insurance squared away. Thank you"
We responded:
"We love to here this! Thanks Kris. "
Profile photo of CHRISTY PATRICK

CHRISTY PATRICK

April 18, 2026

5  out of  5
rating by CHRISTY PATRICK
"No problems at all"
We responded:
"Thank you Christina!"
Profile photo of Amanda Golden

Amanda Golden

April 17, 2026

5  out of  5
rating by Amanda Golden
"Michelle Goodson was very helpful, patient, and thorough with helping me place my insurance back with State Farm."
We responded:
"I am happy to hear this! We are happy to have you back!"
Profile photo of Sikina Brown

Sikina Brown

April 17, 2026

5  out of  5
rating by Sikina Brown
"Recommend Ms Michele she knows what to do to get you the best insurance policy she’s amazing"
We responded:
"Thank you Sikina!"
Profile photo of Oscar Bren

Oscar Bren

April 17, 2026

5  out of  5
rating by Oscar Bren
"Been a member of Michelle Agnew Statefarm for 11 years and they still provide us with an exemplary service. Last week I received a call from Michelle Goodson telling us that we received a huge discount for being a loyal member, that gave us a breather from the spiking oil price. Thank you and we are very grateful."
We responded:
"Thank you for the 5 star review!"
Profile photo of Rob DeFir

Rob DeFir

April 16, 2026

5  out of  5
rating by Rob DeFir
"Michelle Goodson was very helpful and pleasant. She Made it very easy to add a vehicle to my insurance"
We responded:
"Thanks Rob!"
Profile photo of BUE KT

BUE KT

April 10, 2026

5  out of  5
rating by BUE KT
"I was highly impressed and really thankful for the customer service from Sherise. Any question that I asked, She explained it to me so so well. She saved me from a lot confusion and I really do appreciate her for that. Thank you Mrs sherise."
We responded:
"Thanks for the 5 star review!"
Profile photo of Mel Longmire

Mel Longmire

April 9, 2026

5  out of  5
rating by Mel Longmire
"One of the best great with helping group rates on home auto and life insurance and My self agent Michelle G provides me with best insurance rates"
We responded:
"Thank you Mel!"
Profile photo of Chandra dyson

Chandra dyson

April 8, 2026

5  out of  5
rating by Chandra dyson
"State Farm give you the best insurance Shannice & Jannie, they keep their words Care About a customer?"
We responded:
"Thank you Chandra!"
Profile photo of Kylan Washington

Kylan Washington

April 7, 2026

5  out of  5
rating by Kylan Washington
"Sherise answered every question promptly and was on top of everything from start to finish all while being very professional and friendly throughout each twist and turn. 10/10 Customer service!"
We responded:
"Thank you Kylan! We are happy to have you as a client!"
Profile photo of Henry M. Ramirez

Henry M. Ramirez

April 1, 2026

5  out of  5
rating by Henry M. Ramirez
"Agent Michelle is very professional and she'll give you a great quote call today."
We responded:
"Thank you for the great review!"
Profile photo of Ted Rasbach

Ted Rasbach

March 31, 2026

5  out of  5
rating by Ted Rasbach
"I was confused by the new billing combining both of my cars. I couldn’t find the cost for each car. I spoke to Jamie and she was very kind and helpful. She immediately sent me an email with the in formation I was seeking. Excellent customer service skills!"
We responded:
"Thank you Ted! We appreciate you."
Profile photo of Carolyn Williams

Carolyn Williams

March 28, 2026

5  out of  5
rating by Carolyn Williams
"Michele called with great energy and enthusiasm to share with me updates on my current coverage as well as making me aware of other products that's available to me. I greatly appreciated her time and attitude. Thank you kindly"
We responded:
"Thank you Carolyn! We are happy to have you as a client!"
Profile photo of Fulya Sobczak

Fulya Sobczak

March 27, 2026

5  out of  5
rating by Fulya Sobczak
"Thanks so much for your help. I never thought I could get a discount on my car and home insurance. No other insurance agencies even tried! Saved me so much money😊"
We responded:
"Thanks for the 5 star review! We appreciate your business!"
Profile photo of Joy Ellison

Joy Ellison

March 27, 2026

5  out of  5
rating by Joy Ellison
"I spoke with Michelle Goodson. She’s always extremely helpful and nice."
We responded:
"Thanks Joy we appreciate you!"
Profile photo of Gene Lucchesi

Gene Lucchesi

March 20, 2026

5  out of  5
rating by Gene Lucchesi
"Michelle is awesome!!"
We responded:
"Thank you!"
Profile photo of Loren Clements

Loren Clements

March 12, 2026

5  out of  5
rating by Loren Clements
"Michelle Goodson was so helpful in getting my life insurance policy figured out. Very friendly and efficient!"
We responded:
"Thank You Loren! We appreciate your business "
Profile photo of Justin Fields

Justin Fields

March 12, 2026

5  out of  5
rating by Justin Fields
"This is my first time with State Farm and I havnt had any issues and love my new rates. Michele Agnew, has been nothing short of amazing has answered every question I’ve had and given tips and advice along the way. If you’re in the Mid South area and looking for a phenomenal insurance agent reach out and give Michele Agnew a call."
We responded:
"Thank you for the 5 star review! We are happy to have you as a client "
Profile photo of Dale Slawinski

Dale Slawinski

March 11, 2026

5  out of  5
rating by Dale Slawinski
"I switched StateFarm agents in 2018 to Michelle and her team. Michelle and her staff have always been extremely polite, helpful, and very knowledgeable on how best to take care of me and my families insurance needs. If you are in the market for a great StateFarm agent I would recommend Michelle and her team as they are exceptional!"
We responded:
"Thank you Dale!"